FAQs
Background information
Why is EV charging necessary in this LGA?
Hunter’s Hill Council is currently ranked the 5th highest for EV ownership rates in NSW. With over 30% of our housing stock being identified as multi-unit dwellings (units or townhouses/villas) there is a significant proportion of our community not having adequate access to off-street parking. It is essential Council facilitate the provision of public charging to enable residents to transition from petrol powered vehicles to EVs.
There is currently only 1 public charger available in the Hunters Hill LGA (Cowell St carpark, Gladesville, owned and operated by Evie). Surrounding councils are enthusiastically facilitating this kind of public infrastructure and there is a great deal of appetite from the public for this Council’s similar commitment based on previous engagement activities.
How does this project support the NSW Government Plans?
Enabling a wide network of EV chargers across the LGA supports both the NSW Electric Vehicle Strategy 2021 and the NSW Towards Net Zero Plan: 2020-2030. Emissions associated with transport account for approximately 19% of total emissions (where road transport specifically accounts for 90% of that). Facilitating access to public charging further supports our community to transition to EVs, lowering the community emissions profile and working collectively towards a net zero future.
How is public charging being funded?
The NSW Government, under their EV Strategy, has committed significant funding to support the transition to EVs. NSW aims to be the easiest state to own and drive an EV in the country.
This project is funded as part of the NSW EV Kerbside Charging Grants and NSW Fast Charging Grants which has made $10 million and $149 million available, respectively, over 3 years to provide robust public charging networks across the state.
For this project, there is no direct cost to Council, a significant win for our community!
Locations of chargers
- Capacity of the electrical grid – not all poles have the capacity by Ausgrid to support charging
- Areas with high EV uptake and lower access to off-street parking (the Hunters Hill LGA is ranked 5th highest proportionally for EV uptake)
- Locations which minimise inconvenience to residents (e.g. avoiding placing ports directly outside houses wherever possible) and
- Safety and accessibility requirements
Where are the proposed chargers located?
Chargers are proposed across Hunters Hill LGA with a focus around town centres, parks and older strata buildings with limited access to private charging. View the map for specific locations with pictures.
How have proposed locations been chosen?
A set of criteria includes:
The proposed locations have also been considered and approved by the NSW Government as part of its rigorous funding process.
Can I nominate a street for kerbside charging?
These proposed locations are funded predominantly by the NSW EV Kerbside Charging Grants. Locations were selected and pre-approved by Ausgrid during the application assessment stage.
Residents have the opportunity to nominate locations for kerbside EV chargers through this process that could be accommodated as back-up sites to these proposed locations.
Will the chargers be available in carparks?
Yes, the proposed location list includes the Gladesville skate park and Clarke’s Point Reserve which is owned and managed by Council.
As part of future Council carpark upgrades, EV charging will also be considered where possible.
Parking restrictions
Will each EV charging port have a dedicated “EV charging only” parking space?
All proposed EV chargers will have at least two allocated marked spaces. There are 14 charging ports in 13 locations proposed with a combined total of 28 associated designated EV charging marked spaces.
Standard signage in accordance with NSW Roads and Maritime Services will be erected at each approved charge port. EVs will only be able to park in designated spaces while charging.
Council is the main authority on monitoring and enforcing parking according to the corresponding signage. Fines may apply under NSW Government Road Rules 2014 for failing to comply with signage.
Will there be a loss in public parking?
EVs currently account for a growing proportion of existing vehicles registered to Hunter’s Hill Council residents. They are already parking in carparks and along roadsides.
By facilitating a network of publicly accessible EV charging ports across the LGA, the process of allocating designated parking spaces for EV charging only does not represent an overall loss of public parking largely because EVs are already parking in public places.
Where timed parking limits already apply, those limits will likely continue to apply for designated EV spaces in the proposed locations.
Where timed parking does not already apply, parking in designated EV spaces is for the duration of charging only (as indicated by signage) and penalties may apply for prolonged parking in the space.
What if my charging socket is on the driver side of the car?
All vehicles must be parked lawfully regardless of charging needs. There are chargers provided in areas with 90-degree parking that are suitable for EV charging where the socket is located on the driver side of the car.
EV charging infrastructure (EVCI)
- ChargePost will install 13 x dual port 22kW three phase charge points.
- NRMA will install 1 x Terra ABB 360 (350kW charger capable of charging 2 cars concurrently) and 1 x Terra ABB 184 (180kW charger capable of charging 2 cars concurrently)
- Charging at 7kW will take 4hr 30 to 6 hrs;
- Charging at 11kW will take 2hr 40 and 3hr 55;
- Charging at 22kW will take 1hr 20 and 1hr 55;
- Charging at 50kW will take 36-50 minutes;
- Charging at 75kW will take 24-34 minutes;
- Charging at 150kW will take 12-17 minutes
What type of chargers are being installed?
Each provider will be installing different chargers:
How long does charging take?
The time it takes to charge an EV is dependent on the vehicle type, current state of charge when plugging in, the type of charger and the type of cable. Many EVs convert AC input to DC at 11kW. Some convert at the full 22kW while others less than 7kW.
Generally, to charge a 50kW or 70kW EV from 20% to 80% (60%):
Are all EV makes and models able to charge with this EVCI?
For ChargePost chargers, all makes and models can be charged however you will need to bring your own Type 2 cable.
NRMA facilitate CCS2 charging across all charging stations with 1 CHAdeMO charge point.
Using public EV chargers
How can I use the public chargers?
All chargers, except for NRMA’s DC chargers, require bring-your-own cables. Each provider has their own associated app which allows you to complete payment to charge your vehicle or use your credit card to tap and pay at the charger directly.
How do I know when the chargers are available?
The providers’ apps will show if chargers are in-use. Additionally, platforms such as PlugShare and Charge@Large show real-time updates on the status of each charger.
When can I use the chargers?
All chargers with associated EV only marked spaces can be accessed 24/7 and can be used as long as the parking space is not already in use or undergoing maintenance.
How do I pay?
Payments are made through the providers’ platform where you can link your preferred debit/credit card to your account or via tap and pay at the charger location. Fees are set and communicated by the provider of the EV charger. Council does not control the fees for use.
How much will it cost?
The providers have different pricing models.
ChargePost (pole mounted chargers) will charge their customers $0.44 per kWh. A session fee of $0.99 will apply to each charging session. This information will be presented on the app prior to starting the charging session (pricing correct at May 2025).
For NRMA, their pricing models vary from time to time, much like petrol stations. However, prices also vary throughout the day. It will be cheaper during off-peak periods and more expensive during peak periods.
Please be aware that a penalty rate (commonly called an idle fee) will be applied by the charger provider should your car be plugged in while fully charged. This to ensure the designated space can be fully utilised for users requiring charge services.
For EV users with adequate off-street parking facilities, it is more economical to charge your vehicle at home. It is even more economical to charge during daylight hours if your residence has solar panels. Public charging is marginally more expensive to provide the infrastructure and business operation of the charging network. Public charging is useful for ‘top-ups’ in between being able to charge at home if there is an ability to do so.
Charging etiquette
Do I have to stay with my car?
No, you do not need to stay with your car while it is charging as long as it is safe to leave your car, however, please be aware that a penalty rate (idle fee) will be applied should your car be plugged in while fully charged by the charger provider.
What if the chargers are not working?
Each charger will have a number you can call to report any issues. Alternatively, you can report the issues through the provider app. Chargers are operated by the provider and are not Council owned or managed infrastructure.